New Seasons Pick Up Delivery Service
We've had several readers rave lately about being fans of New Seasons pick up / delivery service. Is it really the better than sliced bread? Any other happy shoppers? Courtney's rave:
I am not sure if it is proper to rave about one of urbanMamas sponsors, but I wanted share how much I love New Seasons on-line shopping. I have shopped this way six times in the last three months and each time I like it more. I have a very active 2-year-old who wants to "help" at the store or only ride in the "car cart". Sometimes it is fun; sometimes it is not. After a particularly active shopping trip, I tried on-line. I have used the "pick up" option at Concordia (NE 33rd) and Arbor Lodge (N Interstate). The pick up option is $4.99, delivery is $9.99. The first three orders I got free products (ice cream, jam, chips and salsa) that covered the cost of the service. The personal shoppers stick to the list, the produce and deli items look good, and the substitutions (if you want them) have been appropriate. It has made my life as a working mom less stressful.The few glitches are usually mixes ups on my part. For example, bananas are an each item rather than by the pound. So my first order had one banana, a very nice banana, but just one. I might be the only person that doesn’t really know how much a pound or half pound is in bulk, but maybe not? Since I didn’t, it meant I got fewer raisins or yogurt covered pretzels than I thought I would. But now I know three-fourths of a pound is what we need. I don’t always remember to update the basket when adding or deleting an item (especially if using a past order). When I forget, I might get two of something or nothing of something else.To get going, the best trick is to do "quick start". On your next trip to the store, give your phone number (account number) to the cashier before paying. This will upload everything you just bought into your account. Then sign up on line and get shopping. My small complaints mainly relate to the website configuration. First, you can only pick favorites one at a time, rather than an entire order. Second, favorites are organized alphabetically, while past orders and quick starts are in the grocery categories. I personally look for Bonnie Doone Big House White under wine, rather than ‘B’. I mentioned this to the customer service people and they took my comments to heart and will talk to the web people. All of the phone and in person service has been great.Happy Shopping!
Here is Susan's review:
I'd been saying for days that I needed to get to the market, but trying to get there around my 8 month old's schedule of naps, nursing,daycare and work just wasn't happening. Finally, I caved in & suggested we look into the New Seasons on-line grocery service. I am HOOKED. We put in our order on Tuesday evening, and stopped at our local store on the way home from daycare on Wednesday. The baby fell asleep on the way, and we never had to wake her. You park in the designated spot, call in or press the button, and the store manager brought our groceries out to our car!! What I liked best was that I could attach notes to various items (such as asking for a preferred cut of meat, or asking for them to be packed in two-packs, or even specifying green bananas). It felt terribly self-indulgent, I admit, but for $4.95 extra on a $90 grocery bill, it was soooo worth the time. I don't think I'll use it all thetime, but what a time saver.